The Difficult Client (Ethics)
This program addresses the ethical challenges to practitioners when dealing with difficult clients, ranging from the bully client to a client with a questionable background or a client that is being less than truthful. In a tough legal market when work is needed, client selection sometimes gets overlooked. This program addresses what to do with a difficult client once engaged — and when it’s time to part company and how to do so. Finally, the program also covers the ethical boundaries that sometimes get blurred by overzealous clients.